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Online Services

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Welcome to Hermitage Medical Practice

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and well-being whatever your medical condition.

AS OF MONDAY 23RD MARCH IF YOU DEVELOP SYMPTOMS OF COVID-19 PLEASE DO NOT CONTACT THE PRACTICE. 

YOU CAN GET THE MOST UP TO DATE INFORMATION ABOUT WHAT TO DO AT

https://www.nhsinform.scot/coronavirus

Anyone who has symptoms of Covid_19 (a new continuous cough, fever/high temperature - 37.8C or above - or loss or change in sense of smell/taste) must self-isolate straight away and call 0800 028 2816 to arrange a test (for anyone over the age of 5yrs with symptoms in your household)

YOU SHOULD PHONE 111 IF YOU DEVELOP BREATHLESSNESS, OR IT WORSENS, ESPECIALLY IF YOU:

  • are 70 years or older

  • have underlying poor health

  • have heart or lung problems

  • have a weakened immune system

  • have diabetes

The Scottish Government's Test and Protect launches on 28th May 2020.   This is a public health measure designed to break chains of transmission of Covid_19 in the community. 

Close contacts of someone who has tested positive and identified by an NHS contact tracer will have to self-isolate for 14 days.

 

 

THE OPEN SURGERIES ARE STOPPED AS OF TUESDAY 17TH MARCH.

ALL ROUTINE DOCTOR APPOINTMENTS ARE CANCELLED WITH IMMEDIATE EFFECT.

THE SURGERY IS STILL OPEN AND WE CONTINUE TO BE ACCESSIBLE BY TELEPHONE.  AS OF TUESDAY 24TH MARCH, WE HAVE CLOSED THE FRONT DOOR AND ASK ANY PATIENTS WITH PRE-BOOKED APPOINTMENTS TO RING THE BELL (WITH THEIR ELBOW!) AND A MEMBER OF STAFF WILL OPEN THE DOOR.

IF YOU HAVE NON COVID-19 MEDICAL CONCERNS, PLEASE CONTACT THE PRACTICE BY TELEPHONE AND WE WILL ARRANGE APPROPRIATE TELEPHONE OR FACE TO FACE ASSESSMENT AS APPROPRIATE.  A LANDLINE NUMBER IS PREFERRED AS IT GIVES A BETTER  RECEPTION/SERVICE.

PLEASE MAKE ANY PRESCRIPTION REQUESTS IN WRITING AND POST INTO THE BOX MARKED 'PRESCRIPTIONS' IN THE LEFT HAND SIDE OF THE VESIBULE.  DO NOT ENTER THE BUILDING.  IF YOU CURRENTLY REQUEST YOUR MEDICATIONS ONLINE, PLEASE CONTINUE TO DO SO. 

PRESCRIPTIONS WILL EITHER GO TO YOUR USUAL DOCUMENTED PHARMACY OR WILL BE SENT TO LINDSAY AND GILMOUR (18-20 Comiston Road, 0131 447 2336) FOR YOU TO COLLECT.  THERE WILL BE NO COLLECTION OF PRESCRIPTIONS AT THE SURGERY. PLEASE ALLOW 72 HOURS FOR THIS SERVICE.  

PLEASE BE MINDFUL THAT PHARMACIES WILL BE EXTREMELY BUSY AT THIS TIME. 

TIME OFF WORK

YOU DO NOT NEED A 'FIT NOTE' FOR SELF ISOLATION.  YOU CAN SEND AN ISOLATION NOTE TO YOUR EMPLOYER AS PROOF YOU NEED TO STAY OFF WORK BECAUSE OF COVID-19.  YOU CAN GET AN ISLOATION NOTE AT NHSINFORM.SCOT UNDER THE GENERAL ADVICE HEADING.

WE APPRECIATE YOUR CO-OPERATION DURING THIS DIFFICULT TIME.  THESE DECISIONS HAVE BEEN MADE TO REDUCE TRAFFIC AND RISK OF INFECTION TRANSMISSION TO VULNERABLE PATIENTS AND STAFF. 

THIS HAS BEEN DONE AS PER GUIDANCE FROM THE GOVERNMENT AND OTHER STATUTORY BODIES.

Please also note that the PRACTICE TOILETS are CLOSED throughout this period.

Normally services will resume when the situation allows.

 

COVID_19 Advice for the General Public

For general information and advice on COVID-19, patients should  be directed to NHSInform website https://www.nhsinform.scot/coronavirus

For patients looking for general advice but do not have symptoms, there is a NHS24 dedicated Novel Coronavirus Helpline on 0800 028 2816.

Please DO NOT attend your GP Surgery if you have symptoms of a cough, cold, shortness of breath, high temperature or flu like symptoms. 

If you have a new continuous cough or high temperature (>37.8) or a loss or change in your sense of smell or taste in the last 7days, self isolate for 10 days from the start of your symptoms, even if you think your symptoms are mild.

A new continuous cough is where you:

  • have a new cough that's lasted for an hour
  • have had 3 or more episodes of coughing in 24 hours
  • are coughing more than usual

If you cannot take your temperature, a high temperature is feeling hot to touch on your chest or back,  you may feel warm, cold or shivery.

If you have had COVID_19 but are still concerned about persisting symptoms and are looking for advice on how to manage these, please click on this link Post COVID Advice

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access & Transport

  • By public LRT bus: 11, 15, 16, 23, 5, 51, 37, 24 to Morningside Road, 38 to Cluny Gardens.
  • Parking: There is a restricted parking area directly in front of the surgery which is for doctors only during working hours.  In addition, there is pay & display parking in Hermitage Terrace, Cluny Avenue and Nile Grove.
  • Disabled Access:  There is easy access for the disabled to all waiting and reception areas and doctors rooms.  There is also a disabled toilet facility.
(Site updated 30/07/2020)

Contact Details

Hermitage Medical Practice

Contact Telephone

111
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